About Flipkart

Flipkart is India’s largest e-commerce marketplace with a registered customer base of over 150 million. In the 10 years since we started, Flipkart has come to offer over 100 million products across 120+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle.

Launched in October 2007, Flipkart is known for its path-breaking services like Cash-onDelivery, No-Cost-EMI and 10-day replacement policy. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. With over 1,20,000 registered sellers, Flipkart has redefined the way brands and MSME’s do business online.

1. Firm’s Name/Organisation

Flipkart

2. Job Description

Manager II – Mother Hub Operations (Gurgaon-Yakubpur) – #48421

About the team

Motherhub acts as an aggregation and sortation centre for moving shipments from Fulfilment centres and Seller clusters to Delivery hubs across the network.

Economies of Scale:

MH supports FC’s for efficient order fulfilment.MH enables optimized utilization of transportation capacity. MH sorts at delivery hub level to improve Last Mile productivity.

    Differentiate Service and Speed Scale can be leveraged to remove speed constraints. Sortation based on product characteristics, category/customer preference and network ask.

About the Role 

The incumbent would be heading a Mother Hub and managing middle mile operations, people and key stakeholders ensuring that the management expectations are met and the operations run smoothly without ambiguity. This person would be the bridge between leadership and the ground operations team. Person would also be solving day to day operational issues and ensuring that the set targets/SLA’s are met. 

    About the Responsibilities

• Take end-to- end responsibility of ensuring seamless operations in his Facility
• Will set and clarify requirements and expectations for his team, measures performance, provides feedback, and holds subordinates accountable for their performance and the performance of their teams
• Leverages the Subordinates by sourcing and nurturing ideas for improvements and drive implementation of the same
• Works closely with Regional Team, Planning and Finance to ensure manpower requirements are met.
• Develop and report KPI’s (Key Performance Indicators), executive updates, perform RCA’s (Root Cause Analysis) and identify potential opportunities for improving supply chain operations
• Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems
• Support Design team in pilot & rollout of new projects around performance improvement
• Liaise with respective  operations team on smooth rollout of new initiatives towards quality improvement
• Coordinate with various stakeholders & support functions and identify/implement actions towards achievement of cost, speed and reliability targets
• Business process improvements towards customer satisfaction & efficiency with thorough understanding of lean management fundamentals 

Qualification and Experience

• B.E/B.TECH (preferred – MBA Operations Mgmt/SCM from Tier I/II college)
• 8+ years of experience in Supply Chain/Manufacturing/Warehousing/Logistics Operations
• Strong oral and written communication skills
• Certification in Lean Six Sigma(preferred)

3. Open Positions

1

4. Skills Required

Supply chain, Design & Network, Logistics, Operations

5. Location

Yakubpur_Badli_MH-BTS,Haryana

6. Desirable Skills

Six Sigma, LEAN certification

7. Years Of Experience

8 to 12 Years

8. Designation

Manager II