MULTIPLE CITIES, INDIA /BUSINESS – FASTAG /FULL-TIME
Title: Assistant Manager – Utility
About Paytm:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Net banking, Paytm FASTag and Paytm Postpaid – Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
Expectations/ Requirements
Client Relationship Management
Catalog Onus + COU + BOU ( Product Creation /Change for Utility)
Merchant Onboarding(API Validation, Technical Integration)
Handling Payout , CST & Chargeback
Invoice Generation & Collection
Utility Operations – Includes daily monitoring, balance monitoring for prepaid merchants, growth analysis, P&L analysis, merchant downtime notification + resolution, weekly txns comparison, competitor analysis and comparison.
Merchant MIS issues and rectification
Understanding Business Requirement and helping biz team in new current sprint
Superpowers/ Skills that will help you succeed in this role
Education- BTech
Experience- 4-5Yrs
Why join us
A collaborative output driven program that brings cohesiveness across businesses through technology
· Improve the average revenue per use by increasing the cross-sell opportunities
· A solid 360 feedbacks from your peer teams on your support of their goals
· Respect, that is earned, not demanded from your peers and manager
Compensation:
If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!