HIGHLIGHTS:
Table of Contents
ToggleJob Title Consultant Claims
Location United States – Remote
time type Full time
posted on Posted 2 Days Ago
job requisition id R229532
REMUNERATION:
You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you’ve landed in the right place.
As a Claims Consultant, you are at the front lines for our customer. Your primary role is to investigate and manage claim files to help individuals and businesses prevail after a claim. The Hartford will provide you with training, as well as ongoing coaching and development to ensure your success.
LOCATION:
Fully remote
RESPONSIBILITIES:
- Plan, recommend, and execute the investigation and disposition of claims consistent with corporate claim standards policies and procedures, and statutory, regulatory and ethics requirements
- Manage caseload of claims within established performance standards, Caseload will consist of litigated cases from all jurisdictions in the US. You will also handle and property damage claims associated with the claim.
- Establish and maintain effective relationships with customers, gaining their trust and respect
- Be responsible for successfully managing Commercial Auto Trucking claims in all 50 states
- Fully engage your exceptional verbal and numerical critical thinking skills; gather information, apply reasoning and draw appropriate conclusions to make sound decisions
- Plan recommend, reserve and execute the investigation, valuation, disposition and settlement of claims in all 50 states. Achieve fair, equitable and timely claim dispositions
- Properly assess the indemnity, medical and expense exposure of assigned claims
- Set reserves accurately and in a timely manner • Accurately resolve coverage and compensability issues
- Plan, organize and establish priorities, determine realistic completion dates • Develop technical and jurisdictional expertise
- Maintain current knowledge of claim loss cost containment initiatives and use them appropriately and consistently with company practices and procedures
- Identify and initiate mitigation, subrogation, and other recovery opportunities on assigned claims
- Identify fraud indicators and initiate investigation on assigned claims
- Apply general mathematical knowledge or financial analysis to achieve results
QUALIFICATIONS:
- Minimum of 5 years of experience in P&C insurance claim handling experience required. Commercial Trucking experience preferred,
- Certification exams and adjusting licenses as required by state
- Outstanding interpersonal skills
- Strong focus delivering outstanding customer service
- Demonstrated strong written and verbal communication skills
- Demonstrated consistent high level of performance and achievement over career span
- Excellent time management skills with the ability to manage competing priorities
LICENSING REQUIREMENTS:
As a condition of your employment, you must obtain and maintain a State Adjuster’s License to process Property & Casualty Insurance Claims in the states supported by your office. Continued employment with The Hartford is contingent upon the successful passage of the Licensing exam(s) within 30 business days from the completion of the licensing training.
COMPENSATION:
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$78,160 – $117,240
BENIFITS:
Our company’s success is due to our employees’ dedication and passion for their work. They are our greatest asset. That’s why we are committed to offering employees and their families a comprehensive benefits package and award-winning well-being programs. By helping our employees achieve their full potential, we unlock our own.